Shipping Policy
Order Processing
Shipping Method
Due to changes in the shipping climate, we have transitioned to Chitchats as our primary carrier. This allows us offer you the the most competitive shipping rates, but periodically, we may still use Canada Post.
Packages shipped via REGULAR LETTER MAIL will be sent via Canada post and do NOT include a tracking number or insurance.
Packages with upgraded $10 shipping include a tracking number and up to $100 insurance.
Porch pickup is available in Angus, ON. If you select this option we will reach out next day via the e-mail address provided to coordinate.
Please note:
Once shipped, evergreen & mustard cannot be held responsible for lost or damaged goods.
Delivery Times
Canada: 5-7 business days
United States: 7-14 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. E&M cannot be held responsible for delays due to customs.